Shipping and 1 time exchange are free within the United States. Just add items to your cart, and select the free shipping at checkout. If you wish to exchange your items, please send an email to Hi@jillaikoyee.com, and we will email you a printable UPS shipping label with instructions to exchange. All items are can be exchanged, or returned for Store Credit Only. If you have questions, don't hesitate to ask! Return and exchange items must be unworn and received in the original condition in which it was received, with tags attached to obtain a refund or exchange. Please email within 7 days of receiving your items in order to exchange, or return for Store Credit.
Shipping to Mexico and Canada has a $10 charge, please select this option at checkout. Shipping to all countries outside the US, Mexico, and Canada, has a $15 flat rate shipping charge that can be selected at checkout.
Expedited two day shipping within the US is available for a charge of $15, please select this option at checkout.
Your item ships from Los Angeles within 3 days of the time of your purchase. We make every effort to ship to you at the earliest date - if you have questions about expedited shipping on a particular item, don't hesitate to ask! In certain cases, items that are not in stock can be purchased -- we will send an email letting you know your purchase is on backorder, and what the expected wait time is before shipment.
Thank you very much for supporting local, LA made design and production.